1. Returns We want you to be completely satisfied with your purchase from sebeyat.com. If for any reason you are not happy with your product, you may return it within 30 days of receipt for a refund or exchange. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Certain items are exempt from being returned, such as perishable goods, personalized items, and intimate or sanitary goods.

2. Refunds Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.

3. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@sebeyat.com and send your item to our return address.

4. Return Shipping To return your product, you should mail your product to our return address in Canada. You will be responsible for paying for your own shipping costs for returning your item unless the return is due to a defective product or our error. Depending on your location, the time it may take for your exchanged product to reach you may vary.

5. Non-Returnable Items Certain types of goods are exempt from being returned, including:

  • Perishable goods such as food, flowers, newspapers, or magazines.
  • Personalized or custom-made products.
  • Intimate or sanitary goods.
  • Hazardous materials or flammable liquids or gases.

6. Late or Missing Refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@sebeyat.com.

7. Sale Items Only regular-priced items may be refunded. Sale items cannot be refunded unless they are defective or damaged.

8. Contact Information For more information about our refund and returns policy, or if you have any questions, please contact us at:

This policy ensures that customers are well-informed about their rights and the procedures for returning items and obtaining refunds.